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4.67(3)

Leading Edge Customer Service

  • Categories Customer Service
  • Duration 12m 41s
  • Total Enrolled 7
  • Last Update September 29, 2022

About Course

This course provides a basic understanding of outstanding customer service.

What Will I Learn?

  • The ability and organizational skills to consistently exceed customer expectation.
  • Learning customer needs and expectations.
  • Learn how to build loyalty not just satisfaction.
  • How to develop an action plan.
  • Learn the Top 10 skills for outstanding customer service.

Course content

1 Lessons12m 41s

Customer Service

Customer Service Lesson
12:44
Customer Service Quiz: True or False

About the instructors

Faye Haber

4.81 ratings (21 )
Owner
eStyle Caps & Closures https://www.estylecaps.com
2 Courses
118 students

Student Reviews

Excellent information on customer relations. Customers are important because they drive revenues, without them, businesses cannot continue to exist.

good

Great

Free

Material Includes

  • 12 minutes of on-demand video
  • 1 Quiz
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion