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( 4 Reviews )

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Leading Edge Customer Service

Free

( 4 Reviews )

Course Level

All Levels

Total Hour

12m 41s

Video Tutorials

1

Course Content

Customer Service

  • Customer Service Lesson
    12:44
  • Customer Service Quiz: True or False

About Course

This course provides a basic understanding of outstanding customer service.

What Will You Learn?

  • The ability and organizational skills to consistently exceed customer expectation.
  • Learning customer needs and expectations.
  • Learn how to build loyalty not just satisfaction.
  • How to develop an action plan.
  • Learn the Top 10 skills for outstanding customer service.

Instructor

Faye Haber
4.76 /5

3 Courses

eStyle Caps & Closures https://www.estylecaps.com

Student Ratings & Reviews

4.8
Total 4 Ratings
5
3 Ratings
4
1 Rating
3
0 Rating
2
0 Rating
1
0 Rating
HK
10 months ago
well defined
J
1 year ago
Excellent information on customer relations. Customers are important because they drive revenues, without them, businesses cannot continue to exist.
EO
1 year ago
good
RM
2 years ago
Great
Free
Free access this course

Material Includes

  • 12 minutes of on-demand video
  • 1 Quiz
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion

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